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How to Order

How to make an order for Fukujuen's products from outside of Japan.

Our online shopping service is available only in Japan. For those who agree to pay with your PayPal credit and want to buy our products from outside of Japan, please contact us as follows:
Visit our website (http://shop.fukujuen.com/)and choose a product or products you want to buy.

Send us an e-mail to onlineshop@fukujuen.com with the following information:

  • Seven digit number shown with each product
  • Product's name (if possible)
  • Quantity of each product
  • Your full name, phone number and address where you can receive your order.

Upon receipt of your information, we will e-mail you the total cost including the price, shipping cost and PayPal charge for your order. Please note that depending on the rules or regulations of your country or area, you may have to pay Import Tax, VAT (Value Added Tax) and/or Customs Duty locally in addition to the total cost you paid for your order. It will take a few days for your order to reach you. We cannot ship our products to some countries or areas. If your address is in such a country or area, we will advise you by e-mail.

Visitors to Japan

We can deliver our products to your hotel if you plan to travel to Japan or you are travelling in Japan at the moment.

Please read the following if you are interested.

Important notice
  • If you have already decided what you would like to purchase before departure, please place your order one week in advance so that we can prepare for shipping.
  • We will try our best to deliver orders made during your stay. Please contact us for more details.
  • Please give us accurate details including the name of your hotel, your name (and the name of your tour if you are on one) and the date you wish the delivery to be made.

We only accept payment through PayPal.

We will ship your order after we have received payment. Shipping within Japan will be made with Yamato Transport.

You can also purchase our products in our store nearest to your hotel.

http://www.fukujuen.com/en/shoplist/index.html